The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The family room was impressively spacious, providing ample space for relaxation and enjoyment during our stay.” view full review
Clean Amenities
“The bathroom was kept clean, and the hot/cold shower had excellent pressure, ensuring a refreshing start to the day.” view full review
Easy Parking
“Parking was convenient and free; just remember to get your ticket stamped at the front desk before you leave.” view full review
Accessible Features
“The hotel facilities appeared to be equipped with accessibility options, ensuring a comfortable experience for all guests.” view full review
General
No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Services
Room service
Housekeeping
Laundry
Dining
Restaurant
Business
Meeting/ Banquet facilities
Children
Children's pool
Spa & Leisure
Outdoor swimming pool
Room features
Air conditioning
Show more
Location
No. 5, Penang Road,
George Town,
Malaysia,
Penang
Map view
No. 5, Penang Road,
George Town,
Malaysia,
Penang
City landmarks
10000
Komtar
700 m
Jalan Tun Syed Sheh Barakbah
Fort Cornwallis
1.9
km
29 Church Street
Pinang Peranakan Mansion
1.6
km
Museum
Khoo Kongsi
1.2
km
Queen Street and Penang Street
Little India
1.3
km
Museum
Cheong Fatt Tze
800 m
Museum
Upside Down Museum
720 m
Museum
The Camera Museum
830 m
Gallery
Chew Jetty
1.6
km
Museum
Sun Yat Sen Museum Penang
1.0
km
Park
Padang Kota Lama
1.8
km
Mall
Watsons
860 m
Museum
Wonderfood Museum
1.5
km
Light Street corner of Beach Street and King Edward’s Place
Jubilee Clock Tower
1.9
km
Queen Street
Sri Mariamman Temple
670 m
Amusement Park
The Top Penang
820 m
Mall
Armenian Street
1.1
km
Shopping Area
Prangin Mall
840 m
Mosque
Kapitan Keling Mosque
970 m
Lebuh Chulia
Chulia Street
1.1
km
Mall
1st Avenue Mall
1.1
km
Museum
Penang 3D Trick Art Museum
1.7
km
Museum
Penang Street Art
1.3
km
George Town
1.1
km
Street Art in
Street Art in George Town
1.2
km
Museum
Penang Tunnel Museum
1.5
km
Nearby
Jalan Penang
Rainbow Skywalk at Komtar
570 m
Gallery
Penang State Museum and Art Gallery
540 m
Cemetery
Old Protestant Cemetery
210 m
Restaurants
Red Garden Food Paradise & Night Market
700 m
No. 20
Kimpo Famous Roasted
210 m
No. 20 Leith Street
Tokyo Bistro
80 m
76 & 78
Umi
80 m
Block 2B
Jaya
290 m
Jalan Penang
Rustic Woods
430 m
89
Kong Thai Lai
380 m
Hutton Lane
Rollney Penang
320 m
40 Lebuh Leith
Cheang Kee
570 m
433 Chulia Street
Reviews and Ratings
Feedback from previous guests about their experience.
56%
liked the hotel and would stay again
5.6/10
Guest rating
Rooms
5.4
Location
7.6
Service
6.0
Dining
5.6
Guest reviews
5.6/10
based on 5 reviews
6.0
6.0/10 based on 23 reviews
Albert
United States,
March
2024
5.6/10
The hotel rooms were quite disappointing as they were smelly, dirty, and not soundproof; however, the service was helpful. The location was convenient with easy access to various attractions. The dining experience was below expectations, and the facilities need improvement.
Rooms
5.0
The rooms were smelly, dirty, and not soundproof.
Service
7.0
The service was helpful.
Location
8.0
The location was convenient with access to various attractions.
Dining
5.0
The dining experience was below expectations.
Facilities
5.0
Facilities need improvement.
Margaret
United States,
February
2024
5.8/10
The hotel is not very bad and the guy who helped me with check-in was friendly, but the room had a strong tobacco smell even though they provided a mask with chemicals to mask it. The location is fine, close to the center, but there is a demolition site right in front of the building.
Rooms
5.0
The room had a strong tobacco smell, but the guy who helped me check in was friendly.
Service
6.0
The service was not quite nice compared to the evening staff, but the guy who checked me in was helpful.
Location
7.0
The location is fine, close to the center, but there is a demolition site at the front of the building.
Dining
6.0
The dining experience was average, with Asian-style options available.
Facilities
5.0
Facilities need an upgrade, and the bathtub is too deep. The mask given in the room to mask the tobacco smell is a good addition.
José
United States,
January
2024
5.0/10
Upon arrival, we were taken to a stinking and humid room before being repositioned to an old tobacco-smelling room. The cheaper twin room we were given was not ideal for a romantic getaway. Despite efforts to mask the tobacco smell, the experience was unpleasant.
Rooms
5.0
The rooms were tainted with the strong smell of tobacco, requiring us to endure an unpleasant stay. The attempt to mask the odor with chemicals was not very effective.
Service
5.0
The service, notably the short-haired lady at the front desk, was not very friendly. The experience with room service did not meet expectations.
Location
7.0
The location is convenient, with easy access to Little India and Chinatown. Free parking is available, but be sure to get your ticket stamped before leaving.
Dining
5.0
We opted not to have the hotel breakfast and explored 'Penang breakfast' instead. The dining experience did not align with the price paid.
Facilities
5.0
The facilities lack attention to detail, with concerns about cleanliness in the rooms. The condition of the bath tub should be improved. The price paid did not reflect the value received.
Patricia
United States,
December
2023
7.0/10
My stay at the hotel was quite pleasant overall. The rooms were clean and spacious; however, some noise from outside could be heard. The location was convenient, with easy access to attractions, but there was a demolition site nearby. The dining experience was average, and the facilities need some upgrades.
Rooms
7.0
The rooms were clean and spacious, but not soundproof.
Service
8.0
The service was helpful, especially the lady at the front desk.
Location
8.0
The hotel is in a good convenient location in Georgetown, Penang, near attractions but close to a demolition site.
Dining
6.0
The dining experience was average; the restaurant staff were polite but the breakfast needs improvement.
Facilities
6.0
The facilities need upgrades.
Allan
United States,
September
2023
6.8/10
Although the room had a bit of a weird smell at first, our stay turned out to be cozy and comfortable. The service wasn't as friendly as we expected, especially during the evening shift. The location was convenient for exploring different attractions. The dining experience was average, with repetitive food choices. The facilities offered were satisfactory, but there is room for improvement.
Rooms
7.0
Despite the initial odd smell, the room eventually offered a comfortable and pleasant stay.
Service
6.0
The service was not as welcoming as we had hoped, particularly during the evening shift.
Location
8.0
The location was great for easy access to various attractions and areas of interest.
Dining
6.0
The dining experience was average with limited food variety, prompting us to explore local breakfast options instead.
Facilities
7.0
The facilities provided met our basic needs adequately.
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